Term and Conditions

Welcome to Snow Armor Pro! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium winter sports gear. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian and remote regions. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on snowarmorpro.com, including text, graphics, logos, and product designs, is the property of Snow Armor Pro and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in our product descriptions of:

• Winter apparel and accessories
• Protective armor and gear
• Back protection equipment
• Specialized AVIP products

Colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

2.2 Safety Equipment

Certain products (especially armor and AVIP items) are safety equipment and must be:

• Used according to manufacturer guidelines
• Inspected before each use
• Not modified or altered

3. Orders and Payments

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days
• We reserve the right to cancel orders for any reason

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information. Prices are in USD and subject to change.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping: EMS for orders over $50, 15-25 business days

4.2 International Orders

For customers outside the US:

• You are responsible for any customs fees or taxes
• Delivery times may vary based on customs processing
• Some regions may be excluded from shipping

5. Returns and Refunds

5.1 Return Policy

Our hassle-free return policy includes:

• 15-day return window from delivery date
• Items must be unworn, unwashed with tags attached
• Original packaging required

5.2 Non-Returnable Items

The following cannot be returned unless defective:

• AVIP products
• Custom armor pieces
• Items failing safety inspection

5.3 Refund Process

Refunds will:

• Be issued to original payment method
• Exclude original shipping costs
• Process within 3-5 business days after inspection

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for:

• Maintaining confidentiality of your account
• All activities under your account
• Promptly notifying us of unauthorized use

6.2 Product Use

You agree to:

• Use products as intended
• Follow all safety guidelines
• Not misuse or modify safety equipment

7. Liability Limitations

7.1 Product Liability

Snow Armor Pro is not liable for:

• Injuries from improper product use
• Modified or misused equipment
• Wear and tear from normal use

7.2 Website Liability

We are not responsible for:

• Temporary website unavailability
• Technical issues beyond our control
• Third-party actions

8. General Provisions

8.1 Changes to Terms

We may update these terms at any time. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by the laws of California, USA.

8.3 Contact Information

For questions about these Terms:

Snow Armor Pro
2023 Thunder Road
Oakland, US 94612
Email: [email protected]